Terms of Service
Last updated: September 2026
The service
SEOHero is a subscription-based SaaS for SEO audits, reporting and AI-assisted content, operated by Fourwrd V.O.F., De Nieuwe Erven 3, 5431 NV Cuijk, the Netherlands (Chamber of Commerce 42087615, VAT NL869652308B01, contact@fourwrd.nl). We offer several plans, each with its own limits. Every plan starts with a 7-day trial for a one-off € 1 charge that also verifies your payment method; unless you cancel during the trial, the subscription then continues automatically at the chosen plan's rate. These terms form the agreement between you and Fourwrd V.O.F.
Accounts
You need an account to use SEOHero and you are responsible for keeping your login credentials confidential. You must be at least 18 years old to create an account and take out a subscription. Provide accurate information and only add websites that you own or are authorised to manage.
Fair use
Each plan includes a number of audits and AI-generated articles per month. Limits keep the service fast and affordable for everyone; automated abuse or reselling of capacity is not allowed. We may contact you if your usage falls far outside normal patterns.
Payment & cancellation
Subscriptions are billed in advance via Mollie, per month or per year depending on the billing cycle you choose. Prices are shown excluding VAT with the VAT-inclusive amount alongside: Dutch VAT (21%) applies to consumers and businesses in the EU, EU businesses outside the Netherlands with a valid VAT number are invoiced at 0% reverse-charged, and customers outside the EU pay no Dutch VAT. You receive an invoice for every payment in your account. Recurring payments are collected through the payment method you verified, around the same day of the month (or of the year) as your first charge; the invoice in your account and the amount shown in your dashboard serve as the advance notice of each direct debit, so you agree to a pre-notification period shorter than 14 days. You can cancel at any time from your account, or without logging in via the cancellation form on our website. A monthly plan then runs until the end of the current billing period; no refund is given for the remainder of that period. For consumers: a yearly plan runs for one year and then continues for an indefinite period that you can cancel with one month's notice, after which we refund the remaining full months. For business customers: a yearly plan renews for another year unless cancelled before the renewal date; after cancellation it runs until the end of the period already paid for, without a refund. If you are a consumer, you have a statutory 14-day right of withdrawal; at checkout you ask us to start the service immediately, so if you withdraw within those 14 days you pay only for the part of the service already provided (for the € 1 trial at most € 1) and we refund the rest. You may use the model withdrawal form in the annex for this.
AI-generated content
SEOHero can generate draft articles and images using AI. You are solely responsible for everything you publish — including its accuracy and legality — whether you publish it manually or automatically. If you enable autopilot, you instruct us to plan, write and publish articles to your connected website without prior review; check them regularly and switch autopilot off if the results do not suit you. If you join the link exchange, articles on your website may contain a link to another participant's website and vice versa; you can opt out at any time. AI output can contain errors, so always verify facts, prices and claims before relying on them. You are responsible for meeting your own obligations when publishing AI-generated text, such as the transparency obligations of the EU AI Act; every article we deliver is marked as AI-generated in the data we send to your website.
Availability
We run SEOHero on a best-effort basis and work hard to keep it available, but we do not offer an uptime guarantee during the MVP phase. Planned maintenance is announced where reasonably possible.
Liability
To the extent permitted by law, our total liability is limited to the fees you paid in the three months before the event giving rise to the claim. We are not liable for indirect damages such as lost profit, lost data or reputational harm.
Changes to these terms
We may update these terms from time to time. We will notify you of material changes at least 30 days in advance, by e-mail or in your dashboard. If a change is to your disadvantage, you may terminate the agreement free of charge before the change takes effect, with effect from that date; continued use after that date counts as acceptance.
Governing law
These terms are governed by Dutch law. If you are a consumer living in another EU country, you also keep the protection of the mandatory consumer law of that country. Any disputes will be submitted to the competent court in the Netherlands, unless mandatory law provides otherwise.
Force majeure
We are not liable for failure or delay caused by circumstances beyond our reasonable control, such as outages of hosting, payment or AI providers or of Google services, internet or power failures, attacks on our systems, or government measures. During such circumstances our obligations are suspended. If they last longer than 30 days, either party may terminate the agreement for the affected part, without any obligation to compensate.
Intellectual property
You keep all rights to the content you provide, such as brand instructions, website content and keywords. We use it only to provide the service to you — never to train AI models and never for other customers. Articles and images generated for you are yours: we transfer to you all rights we may hold in them, as far as such rights exist, and you may use, edit and publish them without restriction. We do not guarantee that AI-generated text or images are unique, protected by copyright or free of third-party claims, so review them before use. The SEOHero software, brand, mascot and website remain our property; you receive a non-exclusive, non-transferable right to use the service for the duration of your subscription.
Complaints and reporting illegal content
Complaints about our service: e-mail contact@fourwrd.nl. We reply within 5 working days and try to find a solution with you. Consumers in Belgium can also turn to the Consumer Mediation Service (consumentenombudsdienst.be). Illegal content: SEOHero hosts the header images of your published articles and, on your instruction, publishes articles on your website. If you believe that content delivered or hosted via SEOHero is illegal, e-mail contact@fourwrd.nl with the URL and an explanation; we assess the report within 5 working days and remove or block the content if it is illegal. That address is our single point of contact under the Digital Services Act (Regulation (EU) 2022/2065, articles 11 and 12) for authorities and users; you can write to us in English, Dutch, German, French or Spanish. We may suspend or terminate accounts that repeatedly publish illegal content.
Annex: model withdrawal form
Consumers can use the model withdrawal form to withdraw from the agreement within the 14-day cooling-off period (see section 4). Using the form is not mandatory; an e-mail to contact@fourwrd.nl stating that you withdraw is enough.